We are happy to announce the results of the evaluation we conducted of a suitable Customer service ticketing system.
We have selected the cloud hosted Fresh Desk system that ticked most, if not all the boxes.
Our customers Simply need to raise a new ticket via email and a new ticket number will be generated for your inquiry. We will route it to the most appropriate engineer to work on it.
This enables you to get in touch directly with the technical team and have your inquiry/technical query resolved at the earliest.